This location has a relatively average rating, but with some issues that need to be addressed. The overall rating is 3.1 out of 5, which suggests that the business is doing okay, but could improve in several areas. The quality of services seems to be a major concern, with an average rating of 2.4 out of 5. Many customers have reported issues with their massages, including injuries caused by inexperienced therapists, and poor communication from the staff. This suggests that the business may not be prioritizing the quality of its services.On the other hand, the pricing seems to be a strength for this location, with an average rating of 4.5 out of 5. Many customers have reported feeling that the prices are reasonable, especially considering the quality of the services.Unfortunately, there is not enough information to rate the innovativeness of this location.One major issue that has been consistently reported by customers is the poor customer service. Many customers have reported difficulty canceling their memberships, and some have even been charged after canceling. This suggests that the business may not be prioritizing its customers' needs or experiences.Overall, this location seems to have some strengths, but also some significant weaknesses that need to be addressed. With a focus on improving the quality of its services and providing better customer service, this business could potentially improve its ratings and become a more successful and customer-friendly location.