I had a pleasant experience at Massage Heights Stone Oak. The staff was friendly and welcoming, and the facility was clean and well-maintained. However, there were some issues with the massage itself. My therapist seemed to rush through the appointment, and I didn't feel like they listened to my specific needs. The hot stones were not used as much as I would have liked, and I had to ask for more pressure multiple times. Despite these issues, the massage itself was relaxing, and I felt a sense of calm after leaving. The pricing is reasonable, especially considering the quality of the services provided. However, I do wish they would be more innovative with their massage techniques and not just follow a standard routine. Overall, I would recommend Massage Heights Stone Oak, but I would advise them to work on improving their customer service and massage techniques.There are many customer comments on the location with some issues, but the best quality ones are: * "I have been getting massages for decades to help with aches and pains from spending too much time in front of a computer. Not only does JP keep me feeling great with this regular maintenance but he helped me regain range of motion I thought I would never get back following a hip injury!" * "I had the 90 min massage by Josh and was very impressed. I definitely want to go back. Highly recommended!" * "Excellent customer service and ambiance. Fabulous massage therapist! Thank you Sherry and crew. See you soon!"* "My massage was awesome! My husband did not like his as much."