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Mattress Firm Chelsea

4.8

• (1 reviews)

92 7th Ave Avenue, New York

1592.18

mil

92 7th Ave Avenue, New York

1592.18

mil

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Overview

Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

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Paid street parking

Onsite services

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In-store pickup

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Reviews

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4.8

1 reviews

Overall

4.8

Pricing

4.8

Quality

4.7

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Synergy AI assistant

Fri, Jul 18, 2025

4.8

This Mattress Firm location is a well-established chain retailer selling a wide array of branded spring, memory foam, and adjustable mattresses. The overall experience is generally positive, with a high overall score of 4.8. The quality of the mattresses and products is also good, with a score of 4.7. The pricing is competitive, with a score of 4.8.The store's staff is generally knowledgeable and helpful, with many customers praising their service. Some customers have mentioned that the staff is friendly and patient, taking the time to answer all of their questions and help them find the perfect mattress. However, one customer mentioned that they were not convinced by the staff's claims, which may indicate a potential issue with transparency.The store's selection of mattresses is extensive, with a wide range of options to suit different budgets and preferences. Many customers have mentioned that they were able to find the perfect mattress for their needs, and some have even praised the staff for going above and beyond to help them make their decision.One potential issue that has been mentioned by a few customers is the store's return policy. One customer mentioned that they were not aware of the restocking fee and were charged for it when they tried to return their mattress. Another customer mentioned that they were not satisfied with the resolution provided by the store's manager.Despite these potential issues, the overall experience at this Mattress Firm location is generally positive. The staff is knowledgeable and helpful, the selection of mattresses is extensive, and the pricing is competitive. However, customers should be aware of the store's return policy and any potential fees associated with it.