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Mattress Firm Columbus Avenue

4.7

• (1 reviews)

747 Columbus Ave Avenue, New York

1595.18

mil

747 Columbus Ave Avenue, New York

1595.18

mil

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Direction

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Website

Overview

Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.

Features

Credit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Paid street parking

Onsite services

Quick visit

Checks

In-store pickup

In-store shopping

Assembly service

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Overall

4.7

Quality

4.4

Pricing

4.7

Innovativeness

4.8

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

4.7

The Mattress Firm location on Columbus Avenue offers a wide selection of branded spring, memory foam, and adjustable mattresses. The store has a 4.5-star rating, with customers praising the helpful and knowledgeable sales staff, particularly Anthony, who is often mentioned for his exceptional customer service. The store's quality is rated 4.4 out of 5, with customers appreciating the variety of options and the store's ability to accommodate their needs.The pricing at Mattress Firm is competitive, with a rating of 4.7 out of 5. Customers feel that the prices are fair and that they get good value for their money. However, one customer did mention a hidden fee for delivery and setup, which is worth noting.In terms of innovativeness, Mattress Firm scores 4.8 out of 5. The store offers a wide range of products and services, including assembly and delivery options. The store's website and online ordering system are also easy to use and make it convenient for customers to shop online.One issue that was mentioned by a customer is the potential for hidden fees, such as the delivery and setup fee that was mentioned. However, this issue was not widespread and was only mentioned by one customer.Overall, Mattress Firm on Columbus Avenue is a great place to shop for a new mattress, with helpful sales staff, a wide selection of products, and competitive pricing. While there may be some potential issues with hidden fees, the store's innovativeness and customer service make it a great choice for customers.