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Mattress Firm Jersey City

4.6

• (1 reviews)

25 701 NJ-440 Street, Jersey City

1587.06

mil

25 701 NJ-440 Street, Jersey City

1587.06

mil

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Website

Overview

Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Checks

On-site parking

In-store pickup

In-store shopping

Assembly service

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Overall

4.6

Innovativeness

4.9

Quality

4.3

Pricing

4.8

Submit a review

Synergy AI assistant

Fri, Jul 18, 2025

4.6

The business is located in a convenient area, with easy access to parking. The staff is friendly and welcoming, making the shopping experience enjoyable. However, some customers have reported that the store can be a bit disorganized, with a limited selection of mattresses. Despite this, the staff is knowledgeable and helpful in guiding customers through the various options. Many customers have praised the store's customer service, with some going above and beyond to ensure a positive experience. However, one customer reported a negative experience due to a sales associate being rude and unhelpful. Overall, the business is well-regarded for its customer service, but could improve in terms of product selection and store organization. The pricing is competitive, and the store offers a wide range of payment options. The store's strengths include its friendly and knowledgeable staff, competitive pricing, and wide range of payment options. However, it could improve in terms of product selection and store organization. Some customers have reported that the store is very helpful in providing advice and guidance on choosing the right mattress, with some even offering to exchange or return a mattress if it doesn't meet the customer's needs. One customer reported that the store's delivery process was a breeze, with the delivery team being courteous and efficient.