San Antonio
Mattress Firm Kennedy Commons
1590.66
1590.66
Overview
Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
In-store pickup
In-store shopping
Assembly service
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Quality
Overall
Innovativeness
Pricing
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This business location has earned a positive reputation among customers, with an overall score of 4.5 out of 5. The quality of products and services is particularly high, with a score of 4.8. While pricing is generally competitive, with a score of 4.5, some customers may feel that it is not the lowest on the market. The business has shown a high level of innovativeness, with a score of 4.8, suggesting that it is continuously adapting and improving its offerings.The customer service experience is consistently excellent, with many customers praising the friendly and knowledgeable staff. Salespeople such as Fernando, Milly, and Desi have been particularly singled out for their exceptional service, with customers feeling that they were treated with respect and helped to find the perfect mattress for their needs.One area for improvement is the store's policy on returns and refunds. Some customers have reported difficulty with returning or exchanging products, which may be a source of frustration for some.Despite this, the majority of customers have reported a very positive experience, with many returning to the store for repeat business or recommending it to friends and family. The store's reputation for quality products and excellent customer service is well-deserved, and it is likely to continue to be a popular destination for customers in the area.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Shopping
Children's furniture store
Stores
Furniture Stores
Showroom
Mattress store
Bed shop
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