The business location has a decent overall score, but there are some issues that need to be addressed. The quality of service is average, with some customers reporting that their clothes were not cleaned properly or were damaged. However, the pricing is competitive and attractive to customers. The innovativeness of the business is also a mixed bag, with some customers praising the use of new technology and techniques, while others feel that the business is not keeping up with the times. One major issue that stands out is the lack of customer service. Several customers have reported being ignored or treated rudely by staff, which is a major turn-off for any business. Additionally, there have been several instances of lost or damaged clothes, which can be frustrating and costly for customers.On a positive note, the business has a loyal customer base, with some customers praising the friendly and efficient staff. The business also offers same-day service, which is convenient for customers who need their clothes cleaned quickly.Overall, the business needs to work on improving its customer service and quality of service in order to live up to its full potential. With a little bit of effort, this business could become a top choice for customers in the area.The business has a physical location at Building 9827, Potranco Rd Road, Suite 102, San Antonio City, and is open from 7:00 AM to 7:00 PM, Monday to Friday, and 9:00 AM to 3:00 PM on Saturday. It offers a range of services, including dry cleaning, laundry, and alteration. The business also accepts a variety of payment methods, including credit cards, NFC mobile payments, and debit cards.Despite the issues mentioned above, the business has a strong online presence and has received positive reviews from some customers. However, the negative reviews far outnumber the positive ones, which suggests that the business needs to do some serious work to improve its reputation and attract more customers.