San Antonio
Mays Cancer Center
7.97
7.97
Overview
UT Health San Antonio MD Anderson Cancer Center is proud to offer world-renowned cancer care. We are the only NCI cancer center in Central and South Texas.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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The business operates as a hospital, providing medical services to patients with cancer. The location is wheelchair accessible, with a parking lot and entrance designed for individuals with mobility issues. The staff is generally empathetic, resourceful, and professional, as reflected in the high rating from multiple patients. However, there are concerns about the lack of communication, particularly in handling medical charts and patient information.Some patients have experienced issues with scheduling appointments, with a lack of responsiveness from the care team. Additionally, there have been reports of poor communication, with some patients receiving unclear or inconsistent information. It is also noted that the hospital's parking and transportation services can be a challenge for patients, particularly those with chronic illnesses.On a positive note, the business has received praise for its commitment to patient care and satisfaction. Many patients have reported feeling comfortable and confident with their treatment plans, thanks to the knowledgeable and caring staff. The hospital's use of technology, such as MyChart, has also been praised for its convenience and ability to improve communication.The business appears to have made efforts to improve patient experience, with the addition of a snack bar and friendly staff. However, there are still concerns about the hospital's efficiency and communication, which can be frustrating for patients.One patient's experience stands out as particularly concerning, with reports of a healthcare provider being dismissive and unprofessional. This incident highlights the importance of effective communication and empathy in patient care.Overall, the business has a solid reputation, but there are areas for improvement, particularly in communication and patient experience.
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Categories
Medical Service
Hospital
Hospitals
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