The business has a generally good reputation. The location is easy to access, with a wheelchair-accessible parking lot and entrance. The working hours are standard, with a consistent schedule from Monday to Friday. The staff seems to be professional and attentive, as evident from the glowing reviews.However, there have been some concerns about communication. One reviewer had difficulty reaching the firm, and another client felt ghosted. The firm responded to these issues by explaining that they have dedicated staff to answer calls and suggesting that the reviewers may have contacted the wrong firm. This suggests that the firm may not always be responsive to clients' needs.The reviews also highlight the firm's expertise in real estate law, particularly in handling complex cases. The attorneys, such as Austin Navarro, seem to be knowledgeable and passionate about their work. They take the time to explain complex issues and are patient with clients.Overall, the firm seems to be reliable and professional, but may benefit from improving its communication with clients.