San Antonio
McDonald's
4.84
4.84
Overview
Classic, long-running fast-food chain known for its burgers & fries.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Great coffee
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Coffee
Dinner
Dessert
Wi-Fi
Groups
Free parking lot
Parking
Delivery
Lunch
Late-night food
Lunch
Free street parking
Kids' menu
Onsite services
Quick bite
Casual
Breakfast
Drive-through
Breakfast
Curbside pickup
No-contact delivery
Playground
Good for kids birthday
Photos & videos
Submit a review
Overall
Quality
Innovativeness
Pricing
Submit a review
This McDonald's location has been visited by numerous customers, with a wide range of experiences. The overall rating is 2.5 out of 5, indicating a mediocre performance. The quality of food and service is also mediocre, with many customers expressing disappointment with their orders and interactions with staff.Many customers have reported issues with service, including long wait times, rude staff, and managers who are unhelpful or unprofessional. Some customers have even reported being spoken to in a derogatory manner or being refused service. This suggests a significant problem with customer service and management at this location.The pricing of food and drinks is generally considered reasonable, with many customers noting that the prices are similar to other McDonald's locations. However, some customers have reported being charged extra for condiments or being told that certain items are not available.In terms of innovativeness, this location seems to be falling behind in terms of technology and customer experience. Many customers have reported issues with the kiosk system, including difficulties ordering and problems with mobile pickups. This suggests that the location is not keeping up with modern trends and expectations.Some common issues reported by customers include:* Long wait times, especially during peak hours* Rude or unhelpful staff and managers* Issues with mobile pickups and kiosk ordering* Problems with food quality and preparation* Charging extra for condiments or being told that certain items are not availableOverall, this McDonald's location seems to be struggling with customer service and management, and could benefit from improvements in these areas.
Own this business?
Hours
Open Now
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Restaurants & Catering
Restaurants
Coffee shop
Fast Food
Sandwich shop
Breakfast restaurant
Fast food restaurant
Restaurant
Hamburger restaurant
Cafes
Contact business
1