San Antonio
McDonald's
9.77
9.77
Overview
Classic, long-running fast-food chain known for its burgers & fries.
Features
Credit cards
NFC mobile payments
Takeout
Dine-in
Great coffee
Dinner
Solo dining
Wheelchair accessible entrance
Coffee
Dinner
Dessert
Seating
Wi-Fi
Groups
High chairs
Free parking lot
Parking
Delivery
Lunch
Late-night food
Lunch
Free street parking
Kids' menu
Onsite services
Quick bite
Casual
Breakfast
Drive-through
Breakfast
Curbside pickup
No-contact delivery
Good for kids birthday
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Quality
Overall
Pricing
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This McDonald's location has been visited by many customers, and the overall experience seems to be mediocre. The quality of food is average, with some customers receiving incorrect orders or receiving food that is not fresh. The pricing is reasonable, but some customers have complained about the prices being too high.The customer service has been a major issue for this location. Many customers have reported receiving rude or unhelpful service from the staff. Some customers have even reported being threatened by the manager when they tried to return a product or complain about their order.Despite the issues with customer service, some customers have reported receiving good service from certain employees, such as David, Angelica, and the morning lady with glasses. These employees seem to be efficient and friendly, but it's unclear if they are consistent in their service.The atmosphere of the restaurant is also a concern. Some customers have reported that the restaurant is dirty, with trash on the floor and empty cookie muffin cases. The restrooms have also been reported to be dirty, with toilet paper just placed on the bar wall.It's worth noting that this location has a long history of issues, with many customers reporting problems with their orders and service. While some customers have reported positive experiences, the negative reviews far outweigh the positive ones.Overall, this McDonald's location seems to be struggling with customer service and quality control. While the pricing is reasonable, the issues with food and service may deter customers from visiting this location. The location could improve by retraining their employees, especially the managers, to provide better customer service. They could also work on improving the cleanliness of the restaurant and restrooms. By addressing these issues, this McDonald's location could potentially improve the overall experience for customers.
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Hours
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Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Restaurants & Catering
Restaurants
Coffee shop
Fast Food
Sandwich shop
Breakfast restaurant
Fast food restaurant
Restaurant
Hamburger restaurant
Cafes
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