MED TEAM INC.

3.6

• (1 reviews)

b 719 Landa St Street, New Braunfels

28.37

mil

b 719 Landa St Street, New Braunfels

28.37

mil

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Website

Overview

THE MEDICAL TEAM offers Certified Home Health Care Services for treatment or recovery after surgery, illness or injury, typically following hospitalization.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Overall

3.6

Quality

3.2

Pricing

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.6

The location, Medical Team, is a home health care agency that appears to have a good reputation based on the provided information. The building where the agency is located is wheelchair accessible, which is a plus for customers with mobility issues. The working hours seem to be consistent and well-established, making it easy for customers to schedule appointments. However, the number of 1-star reviews, which account for 6 out of 14 reviews, suggests that the agency may have some issues with reliability and communication.There have been reports of no-shows and delayed responses from the agency, which is concerning for customers who rely on their services. One customer even mentioned that the agency failed to provide the required personnel, which is a critical issue in the home health care industry. The lack of availability of staff on weekends is also a notable issue, as it may impact customers who require 24/7 care.On the other hand, the agency has received praise for its friendly and helpful staff. Many customers have commented on the excellent service they received from the team, and some have even mentioned that the agency goes above and beyond to give back to the community. The agency's commitment to giving back to the community is a positive aspect that sets it apart from other home health care agencies.Overall, the Medical Team agency has its strengths and weaknesses. While it has a good reputation and provides excellent customer service, it may struggle with reliability and communication. The agency's commitment to giving back to the community is a notable positive aspect, but it is essential for them to address the issues mentioned by customers to improve their overall service.