San Antonio
MedFirst Primary Care
16.98
16.98
Overview
Experience exceptional surgical expertise with South Texas Surgical Group. Contact us today to learn more about our range of services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Pricing
Overall
Innovativeness
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This location has its good and bad aspects. The quality of care provided by some doctors and staff members, such as Dr. Massoud, Dr. Carmichael, and Samantha, is excellent. They take the time to address patients' concerns, are thorough, and have good bedside manners. On the other hand, some patients have experienced poor treatment from other doctors, such as PA Bell, who are dismissive, unprofessional, and unhelpful. The office staff, particularly the front desk, can be unfriendly, unresponsive, and unhelpful, making it difficult for patients to get the care they need. The billing department also seems to have issues with accuracy and communication. Overall, the location's ability to provide consistent and high-quality care is inconsistent, and patients should be prepared for varying levels of service.The location has convenient features such as on-site lab facilities, online appointment scheduling, and patient portal access. However, the limited parking and lack of clear communication from the office staff can be frustrating for patients. The doctors and staff members seem to be aware of their strengths and weaknesses, and some have made efforts to improve their services, such as providing more accurate diagnoses and prescriptions.Despite its flaws, the location has its redeeming qualities, such as the friendly and helpful staff, the convenient location, and the excellent care provided by some doctors. However, patients should be aware of the potential issues they may encounter and be prepared to advocate for themselves to get the care they need. It is also essential for the location to address the problems and inconsistencies in their services to provide better care for their patients.
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