This business location has received mostly positive reviews, with a score of 4.2 out of 5. The majority of customers have reported excellent customer service, with many reviewers praising the helpful and knowledgeable staff. The prices are also highly rated, with several reviewers mentioning that they were lower than expected.However, there have been some issues with quality, with a few reviewers reporting that the staff lacked knowledge on basic medical items. Additionally, some reviewers have mentioned that the company's policies can be confusing and that they have had trouble getting help on the phone.It's worth noting that the company has made an effort to address customer concerns, with the owner responding to negative reviews and offering solutions. The business is also wheelchair accessible, which is a positive feature.Overall, this business location seems to be a good choice for customers looking for medical supplies and equipment. However, it's worth being aware of the potential issues with quality and customer service.One potential issue that has been raised is that the company may be too focused on selling to businesses, rather than individuals. One reviewer mentioned that they were not allowed to purchase an ankle support brace for their child, which may be a problem for customers who are looking for medical supplies for personal use.Another potential issue is that the company's policies and procedures can be confusing, which may lead to frustration for customers who are trying to get help on the phone. However, the owner has made an effort to address these concerns and provide solutions.