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Mega Furniture - SW Military

4.5

• (1 reviews)

2301 SW Military Dr Drive, San Antonio

5.13

mil

2301 SW Military Dr Drive, San Antonio

5.13

mil

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Overview

Browse the newest products from our home furniture store, serving Austin, San Antonio, and Killeen TX. Mega Furniture TX has exactly what you've been looking for!

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Checks

Curbside pickup

In-store pickup

In-store shopping

Assembly service

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.2

Innovativeness

4.5

Pricing

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This location has a well-organized and clean appearance. The service provided by sales representatives is generally attentive and knowledgeable, with some being particularly exceptional, like Ida Estrada and Zac Cantu. However, there have been instances where the staff failed to meet expectations, such as in the case of the customer who felt uncomfortable and left without making a purchase after being followed by an employee.The variety of furniture offered is impressive, catering to different tastes and needs. Prices are often competitive, but some customers have expressed concerns about the quality of certain products.The staff's ability to work with customers and provide personalized service is commendable. Some sales representatives, like Ida and Zac, have gone above and beyond to ensure customer satisfaction. However, there have been instances where customers felt rushed or pressured into making a purchase.The location has a wide range of payment options, including debit cards, credit cards, and checks. The assembly service is a convenient feature for customers. The wheelchair-accessible parking lot and entrance are also notable amenities.Despite some minor issues, the overall experience at this location is generally positive. The staff's friendliness and willingness to help make the shopping experience enjoyable. The variety of products and competitive pricing are also major advantages. However, the location's ability to deliver on quality and consistency needs to be improved.The management has shown a willingness to address customer concerns and make improvements. They have responded promptly to negative feedback and have taken steps to ensure that customers feel valued and heard.