This business has a good reputation based on customer reviews and ratings. While some customers have reported excellent experiences with the staff, who are described as helpful, courteous, and professional, others have experienced issues with the pricing and quality of service. Some customers have reported being overcharged for repairs and have felt that the quality of work was not up to par. However, the majority of customers have reported positive experiences and have praised the staff for their honesty and communication. The business has a good overall rating, but there is room for improvement in terms of pricing and quality of service. A major concern is that some customers have reported being sold unnecessary repairs and have been charged high prices for parts and labor. There is also a concern that the business may not be transparent about the repairs that are needed, leading to customers feeling taken advantage of. Despite these concerns, the business has a good reputation and is well-liked by many customers. It is recommended that customers carefully review their estimates and ask questions about the repairs that are needed to ensure that they are getting a fair deal.