San Antonio
Methodist ER De Zavala Rd.
11.18
11.18
Overview
We offer moms and their families a comfortable and memorable experience to help welcome their little one at our birthing center near downtown San Antonio.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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This emergency care facility has mixed reviews from patients. The overall rating is 4.0, indicating a neutral experience. The quality of care received by patients is also rated 4.0, suggesting that the staff is generally competent but may not always meet expectations. However, there is no information available on the pricing of services at this facility.The facility is open 24/7, making it a convenient option for emergency situations. However, some patients have reported long wait times, which can be frustrating. Additionally, there have been some complaints about the facility's ability to diagnose and treat certain conditions, particularly those that require more complex care.One of the biggest concerns raised by patients is the variability in the quality of care provided by different staff members. While some patients have reported receiving excellent care from nurses and doctors, others have experienced rudeness, dismissal, and a lack of empathy. This inconsistency can be frustrating for patients who are already under stress and in need of medical attention.Despite these concerns, the facility has received praise for its efficiency and ability to quickly address emergency situations. Some patients have reported being in and out of the facility within a short period of time, which is a testament to the staff's ability to prioritize and manage patient flow.One of the most significant issues at this facility is the communication breakdown between staff members and patients. Some patients have reported feeling ignored, dismissed, or talked down to by staff members, which can be hurtful and unprofessional. Additionally, there have been instances where patients have been given conflicting information or advice, which can be confusing and concerning.Overall, this facility has the potential to provide high-quality care, but it falls short in several areas. Patients who require emergency care may want to consider this facility as an option, but they should be aware of the potential issues and be prepared to advocate for themselves if needed.
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Categories
Medical Service
Public medical center
Emergency Care
Emergency care service
Walk-in clinic
Emergency room
Medical Centers
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