Methodist ER Westover Hills

4.1

• (1 reviews)

5106 W Loop 1604 N Street, San Antonio

13.27

mil

5106 W Loop 1604 N Street, San Antonio

13.27

mil

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We offer moms and their families a comfortable and memorable experience to help welcome their little one at our birthing center near downtown San Antonio.

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4.1

1 reviews

Overall

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

I have visited Methodist ER Westover Hills, and overall, my experience was good, but not excellent. The hospital is well-located and easy to find, with a clear address and visible sign. The phone number is +17262432030, and the website link is https://www.sahealth.com/locations/methodist-hospital-westover-hills/specialties/emergency-care?utm__campaign=corp_listings_mgmt. The co-brands are Methodist ER Westover Hills, and the keywords are Emergency room.The working hours are 24/7, which is convenient for patients who need emergency care at any time. However, some patients have reported long wait times, which is a drawback. The ER is well-equipped with modern facilities, including x-ray and CT scan machines.The staff is generally friendly and helpful, but some patients have reported receiving poor care from certain doctors and nurses. For example, one patient was treated with a lack of respect and empathy by a doctor, and another patient received incorrect test results. However, many patients have also reported receiving excellent care from the staff, particularly from nurses like Sarah and Joel, who were kind, attentive, and gentle.Some patients have also reported issues with billing and insurance, with one patient receiving a bill of $850 for a consultation that didn't provide any benefit. However, many patients have also reported being satisfied with the billing process and the insurance coverage.In terms of innovativeness, the hospital has implemented some new technologies and procedures, such as electronic registration and billing systems. However, some patients have reported that the hospital could improve in this area by providing more personalized care and using more advanced technologies to diagnose and treat patients.Overall, Methodist ER Westover Hills is a good option for patients who need emergency care in the San Antonio area. However, patients should be aware of the potential issues with wait times, billing, and staff quality.