This emergency care location has a wide range of staff and doctors with varying levels of experience and professionalism. Some staff members were very helpful and knowledgeable, while others seemed overworked and didn't provide the best care. The location has a good and clean environment, but there is a lack of awareness with a Deaf person. The hospital's ER has a poor experience for patients with a "patient only room" situation where the person felt uncomfortable and singled out.The billing and insurance process is unclear and causes frustration. The hospital seems to have some issues with the efficiency of their service, as some patients reported long wait times and multiple trips to the waiting room. Despite some complaints about the staff and service, many patients reported receiving excellent care from their doctors and nurses. The location has a lot of potential, but there are some areas that need improvement to meet the high standards of patient care.One major issue that the hospital should address is the lack of consideration for patients' needs, such as dehydration, and the poor communication among the staff. Patients also expressed frustration with the billing process and the hospital's inability to address their concerns in a timely manner.