San Antonio
Methodist Hospital Stone Oak Emergency Room
13.26
13.26
Overview
We offer moms and their families a comfortable and memorable experience to help welcome their little one at our birthing center near downtown San Antonio.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
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The hospital is located at Building 1139, E Sonterra Blvd Boulevard, Suite 240A, San Antonio City, and it's accessible by wheelchair. The emergency room is open 24/7, and it's one of the emergency care services provided by Methodist Hospital Stone Oak. The staff is generally polite and professional, with some nurses being particularly helpful and kind.Some patients had a smooth experience, with minimal wait times and prompt treatment. However, others experienced longer wait times, and some felt that the hospital was overcrowded and understaffed. A few patients expressed frustration with the food and amenities provided, while others appreciated the hospital's efforts to accommodate them despite the challenges.One issue that repeatedly arose was the hospital's handling of patient wait times, with some patients feeling that they were left for too long in the waiting area or in holding rooms. Others were unhappy with the communication and discharge process, feeling that they were not properly informed or discharged in a timely manner.Some patients also mentioned that the hospital's technology and facilities were outdated or not well-maintained, which contributed to their overall dissatisfaction. On the other hand, many patients praised the hospital's medical staff, saying that they were knowledgeable, caring, and efficient.Overall, while the hospital has its strengths and weaknesses, it seems that patient satisfaction is often affected by the hospital's ability to manage wait times and provide adequate amenities and communication. With some improvements in these areas, the hospital could potentially improve patient satisfaction and overall quality of care.
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Categories
Medical Service
Emergency Care
Emergency care service
Emergency room
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