San Antonio
Metropolitan Methodist Plaza
1.08
1.08
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This medical center is located in a convenient spot, making it easily accessible by car. The building is wheelchair-friendly, with a ramp leading to the entrance and a parking lot that's easy to navigate. However, some visitors have reported issues with the parking fees, with some feeling they were charged incorrectly.The center's staff is generally friendly and welcoming, but some patients have reported long wait times, particularly in the neurology department. It's not uncommon for patients to wait over an hour for their appointment, which can be frustrating.Some visitors have praised the center's cleanliness and newly renovated facilities. The oncology department, in particular, has received high praise from patients, who have reported feeling well cared for by the staff.However, there have been some issues with communication and respect for patients. Some visitors have reported feeling disrespected by staff members, particularly when they've called to cancel appointments or report issues with their care. It's essential for the center to address these issues and provide better training to its staff.Despite some issues, the center has received mostly positive reviews from patients. Many have praised the center's hospitality and the care they've received from doctors like Dr. Font, who has been particularly well-received by patients. However, the center needs to work on improving its communication and addressing issues with parking fees and staff behavior.
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