San Antonio
Michael's Child Care
2.75
2.75
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Quality
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This business has received numerous positive reviews from satisfied parents who praise the staff's care and attention towards their children. Many reviewers have mentioned that the staff are "fantastic," "amazing," and "loving," providing a high level of care that has helped their children grow and thrive. The staff's commitment to communication with parents is also highlighted, with some reviewers appreciating the use of a class dojo to share updates and photos.However, there are also concerns about the quality of care provided by the business. Some reviewers have reported issues with the safety and treatment of children, including instances of restraint and isolation. One reviewer alleged that her child was strapped into a car seat in a separate room and left to cry, resulting in physical harm. Another reviewer reported similar concerns from her own experience as a child in the business.The business's response to these concerns has been defensive and dismissive, with the director attempting to downplay the issues and shift the blame onto the reviewers. This lack of transparency and accountability raises questions about the business's commitment to providing high-quality care.The business's pricing is generally considered reasonable, with some reviewers mentioning that they appreciate the value they receive for their money.The innovativeness of the business is not clear from the available data, and it is not clear how the business is adapting to changing needs and expectations.Overall, this business has both positive and negative aspects, and it is unclear whether the benefits outweigh the drawbacks.
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Hours
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Categories
Education & Learning
Kids Clubs
Child care agency
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