San Antonio
Microtel Inn & Suites by Wyndham New Braunfels
30.60
30.60
Overview
Unassuming hotel featuring an outdoor pool, plus complimentary parking & continental breakfast.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Overall
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This hotel, Microtel Inn & Suites by Wyndham New Braunfels, offers a basic accommodation experience for travelers. The hotel's cleanliness and comfort are hit-or-miss, with some guests reporting cleanliness issues, such as stained sheets and dirty floors, while others found their rooms to be clean and well-maintained. The hotel's staff can be unfriendly and unhelpful, and some guests have reported issues with customer service, such as being told that there were no rooms available when they arrived, even though they had a confirmed reservation.On the other hand, the hotel's location is convenient, with many nearby attractions and amenities. The hotel's breakfast is also a highlight, with some guests reporting that it was a good selection of food. However, others found the breakfast to be lacking, with only a few options available.Overall, Microtel Inn & Suites by Wyndham New Braunfels is a decent option for travelers who are looking for a basic accommodation at a reasonable price. However, guests should be aware of the potential cleanliness issues and customer service problems that some have reported.Some of the guests have reported issues with pests, such as cockroaches and bed bugs, which is a major concern. The hotel's management has apologized for these issues and has stated that they are taking steps to address them.One of the guests reported that they were charged twice for their stay, which is unacceptable. The hotel's management has apologized for this mistake and has stated that they are taking steps to ensure that it does not happen again.Overall, while Microtel Inn & Suites by Wyndham New Braunfels has some issues, it can be a good option for travelers who are looking for a basic accommodation at a reasonable price. However, guests should be aware of the potential cleanliness issues and customer service problems that some have reported.
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