The Midas on Pat Booker Road in Universal City, Texas, offers a wide range of services, including car service, tire sales, and car parts. The business has a generally positive reputation, with many customers praising the friendly and professional staff, quick service, and reasonable prices. However, some customers have reported issues with communication and follow-through on appointments, which may affect the overall quality of service. The business's pricing is generally considered to be competitive, and they offer a range of services and promotions to attract customers. One area for improvement is the innovativeness of the business, as some customers have reported that the services offered are not particularly unique or innovative. Overall, the business is a solid choice for customers in the area who are looking for reliable and affordable car service and maintenance.Some notable strengths of the business include:* Friendly and professional staff* Quick service* Reasonable prices* Competitive pricing* Range of services and promotions offeredSome notable weaknesses of the business include:* Issues with communication and follow-through on appointments* Lack of innovativeness in services offeredSome customers have reported that the business is reliable and trustworthy, with one customer stating that they have been using the business for many years and have always been satisfied with the service. Another customer praised the business's quick service and reasonable prices, stating that they were able to get an oil change and inspection done in under an hour. However, some customers have reported issues with the business's communication and follow-through on appointments, with one customer stating that they were not notified that their car was ready for pickup and had to call the business multiple times to get an update. Another customer reported that the business tried to sell them unnecessary repairs, which they had to go elsewhere to have done. Overall, the business seems to be a solid choice for customers in the area who are looking for reliable and affordable car service and maintenance, but may benefit from improving their communication and innovativeness.