San Antonio
MinuteClinic at CVS
15.02
15.02
Overview
Find store hours and driving directions for your CVS pharmacy in Surprise, AZ. Check out the weekly specials and shop vitamins, beauty, medicine & more at 15300 N. Cotton Lane Surprise, AZ 85388.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Overall
Quality
Pricing
Innovativeness
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The location has a moderate overall score, reflecting some positive and negative experiences. The quality of service is inconsistent, with some reviewers praising the friendly and attentive staff, while others express dissatisfaction with the quality of care. The pricing is considered reasonable, with some reviewers appreciating the lower costs compared to emergency rooms or urgent care centers. The location's innovativeness is average, with some reviewers appreciating the convenient online check-in and appointment scheduling system, while others criticize the lack of personal interaction and communication.The staff's behavior is inconsistent, with some reviewers praising the kindness and professionalism of the providers, while others express frustration with the rude and unhelpful treatment they received. The wait times are a significant concern, with some reviewers reporting long wait times, even with appointments, while others experience short wait times. The online check-in system is a convenient feature, but it can be unreliable, with some reviewers reporting that their appointments were not honored or that they were not notified of changes to their appointment time.The location's communication skills are also a concern, with some reviewers reporting that the staff failed to communicate effectively, leaving them confused or frustrated. On the other hand, some reviewers praise the staff's ability to explain complex medical concepts and provide clear instructions for follow-up care. Overall, the location has the potential to provide good care, but it needs to improve its consistency, communication, and staff behavior to meet the needs of its patients. The staff's behavior towards the patients is unpredictable and can vary greatly from one visit to another. The overall rating is 3.4 out of 5.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Emergency Care
Urgent care center
Local medical services
Medical clinic
Walk-in clinic
Hospitals
Medical Centers
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