This car parts and car service business has received mostly positive reviews. The staff, particularly Liz, Scott, and Raymond, have been praised for their excellent customer service, professionalism, and helpfulness. They have been able to keep customers informed throughout the repair process, and many have appreciated their kindness and willingness to go above and beyond. The quality of the work has also been highly praised, with many customers noting that their vehicles looked like new again after being repaired. However, there have been a few instances where customers have felt that the communication was not as clear as it could have been, and one customer reported a missed repair on their vehicle. The business has a convenient location and offers free parking, on-site rental cars, and NFC mobile payments, among other amenities. However, one customer felt that the business took advantage of their insurance, leading to a negative experience. Overall, this business seems to be reliable and trustworthy, with a strong focus on customer satisfaction. One area for improvement could be to ensure that all repairs are completed correctly and that customers are fully informed throughout the process.