San Antonio
Miracle Body and Paint Collision Center
8.93
8.93
Overview
San Antonio Auto body shop and collision repair center that offers a deductible discount for paint and body repair.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Onsite services
Appointments recommended
Identifies as Latino-owned
Identifies as Latino-owned
On-site parking
Mechanic
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Quality
Overall
Innovativeness
Pricing
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This review is for Miracle Body and Paint Collision Center, located at Building 6217, Grissom Rd Road, San Antonio City. After reviewing the information, I noticed that the business has received generally positive ratings from customers. However, there are some concerns regarding customer service and communication. Some customers have praised the staff, particularly Juan, Pearl, and Michael, for their professionalism, friendliness, and excellent customer service. They have also appreciated the clear communication and regular updates on the repair process. On the other hand, some customers have expressed frustration with the business, citing issues with their warranties, insurance claims, and the quality of work. There have been instances where customers felt that the business was not transparent about the repairs and costs, leading to misunderstandings and disputes. One customer even reported a issue with a rental vehicle provided by the business, which had a transmission problem. Despite the business's efforts to resolve the issue, the customer remained unsatisfied. In terms of innovation, the business has implemented various features such as NFC mobile payments, debit card payments, credit card payments, and appointment recommendations. They also have a wheelchair-accessible parking lot, entrance, and restroom, making the facility more inclusive for customers with disabilities.However, the quality of work seems to be a concern for some customers, with some reporting issues with paint work, bumper repairs, and other aspects of their vehicle. This has led to a rating of 3.6 for quality.Pricing seems to be a strong point for the business, with a rating of 4.8. Customers have praised the business for saving them money on their deductibles and providing competitive pricing for their services.Overall, the business has a rating of 4.1, indicating a generally positive experience for customers. However, there are areas for improvement, particularly in terms of customer service, communication, and quality of work.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Auto painting
Car Service
Auto dent removal service
Auto body shop
Car Parts
Auto repair shop
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