San Antonio
Mobile Phone Geeks
30.09
30.09
Features
Batteries
Debit cards
On-site parking
Repair services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
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Overall
Quality
Pricing
Innovativeness
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The location of Mobile Phone Geeks in New Braunfels City is a reliable option for those in need of appliance repair, electronics repair, or electronics stores. The business operates with a clear mission of providing excellent customer service, honesty, and quick repairs.The variety of services offered by Mobile Phone Geeks, including repair services, battery recycling, and offering replacement parts, showcases the business's commitment to customer satisfaction. Their willingness to go the extra mile to help customers, such as the owner, Matt, taking the time to jump-start a customer's car, demonstrates the company's strong customer service ethos.One of the strengths of Mobile Phone Geeks is its competitive pricing. Many customers have praised the business for its affordability and reasonable prices, making it a popular choice among locals.However, there have been some negative reviews, including one instance where a customer claimed that the business sold them a blacklisted phone. While this is an isolated incident, it highlights the importance of careful research and due diligence when purchasing pre-owned devices.Another area for improvement is the potential for miscommunication or misunderstandings, as seen in a review where a customer felt that the business had sold their device without their knowledge or consent. Clear communication and transparent business practices are essential in maintaining trust with customers.Despite these issues, the overall rating of 4.7 suggests that Mobile Phone Geeks is a reputable business that consistently delivers high-quality service to its customers. The business's commitment to customer satisfaction, competitive pricing, and innovative solutions has earned it a loyal customer base and a positive reputation in the community.One issue that stands out is the occasional miscommunication or misunderstandings, which can lead to frustration and disappointment for customers. While this is not a widespread issue, it is essential for the business to address these concerns and implement measures to prevent similar incidents in the future.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Electronics Stores
Home & Daily Service
Appliance Repair
Electronics repair
Cell phone accessory store
Mobile phone repair shop
Computer repair service
Electronics repair shop
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