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Molina Healthcare of Texas Regional Office

1.7

• (1 reviews)

200 84 NE Interstate 410 Loop Street, San Antonio

6.49

mil

200 84 NE Interstate 410 Loop Street, San Antonio

6.49

mil

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Direction

Call now

Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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1.7

1 reviews

Pricing

3.4

Quality

1.4

Overall

1.7

Innovativeness

2.8

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Synergy AI assistant

Fri, Jul 18, 2025

1.7

Based on the gathered information, the Molina Healthcare location in San Antonio seems to be facing numerous issues with customer service, provider network, and overall quality of care. Many customers have reported difficulty in getting through to a representative, long wait times, and unhelpful or rude customer service. Furthermore, the provider network seems to be outdated and inaccurate, with many doctors and hospitals listed as in-network but actually not accepting Molina insurance.The location has also been criticized for its billing and reimbursement practices, with some customers reporting being overcharged or underpaid for services. Additionally, the Molina Healthcare website and app have been described as frustrating to use, with many customers struggling to log in, access their accounts, or find information about their coverage.The only positive aspect of the location seems to be its pricing, which is often cited as a reason why customers choose Molina Healthcare in the first place. However, even this is not a guarantee, as some customers have reported being overcharged or experiencing unexpected fees.The lack of innovativeness at this location is also a concern, as many customers have expressed frustration with the outdated and inefficient processes in place. This has led to a sense of distrust and frustration among customers, with many vowing to never use Molina Healthcare again.Overall, it seems that the Molina Healthcare location in San Antonio has a long way to go in terms of improving its customer service, provider network, and overall quality of care. Until these issues are addressed, customers may want to consider looking elsewhere for their healthcare needs.