The apartment complex at Building 12301, Blanco Rd Road, San Antonio City seems to have a mixed experience for its residents. While some have praised the friendly and helpful staff, including Jeannette, Cynthia, and Brenda, others have reported poor management, unprofessional behavior, and a lack of communication. The property has a wheelchair-accessible entrance and parking lot, as well as amenities like a swimming pool, outdoor space, and in-unit washer/dryer. However, some residents have reported issues with pest control, roaches, and maintenance, which has led to a generally lower rating for quality.The pricing at Moss Landing seems to be a point of contention, with some residents feeling that it is too high for the condition of the apartments. The property has a relatively high overall rating, but this is largely due to the positive experiences of some residents. It's worth noting that the property has changed management teams several times, which may have contributed to the inconsistent experiences of residents.One major issue that has been reported by several residents is the lack of responsiveness from management, including not returning phone calls or responding to emails. This has led to frustration and a sense of feeling ignored by management. Additionally, some residents have reported issues with pests, including cockroaches and bed bugs, which has made it difficult for them to feel comfortable in their apartments.Despite these issues, some residents have praised the property's location and the efforts of the new management team to improve the property. The property has a convenient location near HEB, Walmart, and other restaurants, which may be a major advantage for some residents. However, it's worth noting that the property's rating is currently 2.7 out of 5 stars, which suggests that there are still significant issues to be addressed.Some specific issues that have been reported by residents include:* Poor communication from management* Lack of responsiveness to maintenance requests* Issues with pest control, including cockroaches and bed bugs* High prices for the condition of the apartments* Inconsistent experiences from one management team to anotherOverall, it seems that Moss Landing has potential, but it needs to work on addressing the issues reported by residents in order to improve its overall rating and provide a better experience for its residents.