San Antonio
Motel 6 San Antonio, TX - I-10 West
4.88
4.88
Overview
Relaxed budget hotel with cable TV, plus complimentary coffee in the lobby & WiFi.
Features
Free Wi-Fi
Air-conditioned
Wi-Fi
Free Wi-Fi
Free parking
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Quality
Overall
Innovativeness
Pricing
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The business has a moderate overall rating. The quality of service and rooms leaves room for improvement, but the prices are reasonable and innovative. The staff is friendly and welcoming, with some employees, such as KB and Naynika, going above and beyond to provide excellent customer service. The location is convenient, with nearby shopping centers and restaurants, but it's not without its issues, with some guests reporting safety concerns and neglect of the property. Overall, it's a decent option for travelers on a budget, but not without its flaws.The rooms are generally clean, but some guests have reported issues with cleanliness and maintenance, such as roaches and stained sheets. The staff is responsive to complaints, but sometimes the issues take a while to resolve. The property is located near a busy highway, which can be noisy, but it's also convenient for travelers looking to explore the area. The amenities are basic, but the free Wi-Fi and parking make it a good value for the price.The business has received mixed reviews, with some guests raving about the staff and location, while others have reported issues with cleanliness, safety, and maintenance. The owners and staff have responded to many of these complaints, apologizing for the inconvenience and promising to improve. However, some guests have reported feeling uncomfortable or even threatened by the staff or other guests, which is a major concern.Despite these issues, the business has a loyal customer base, with many guests returning year after year. The staff is friendly and welcoming, and the location is convenient. However, it's essential for potential guests to be aware of the potential issues and to take necessary precautions to ensure a safe and comfortable stay.
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