Moto Shack is a motorcycle sales and car service shop located in San Antonio City. The business has been around for many years and is a well-known name in the local community. Customers praise the knowledgeable staff and good service, with many reporting a very good selection of products and a reasonable price. The shop is wheelchair accessible, and it offers NFC mobile payments, debit cards, credit cards, and checks as payment options. They also have a quick visit planning feature and in-store shopping options. However, one customer had a bad experience with a staff member's attitude and some customers have reported issues with their bike being damaged during repair. Another customer mentioned that they were overcharged for a repair and had to argue with the owner. There have been some complaints about the shop's communication and follow-up with customers.On the other hand, customers rave about the staff's willingness to help and the shop's ability to order parts and complete repairs in a timely manner. Some customers have reported that the shop is pricey, but many feel that the quality of work and products make it worth the cost. In terms of innovativeness, the shop has a good selection of motorcycle and ATV parts, and the staff is knowledgeable about the products they sell. However, some customers have reported that the shop's prices are not always competitive.Overall, Moto Shack is a solid choice for motorcycle and car service needs, but it's essential to be aware of the potential issues with communication and pricing.