San Antonio
Music Go Round San Antonio
6.78
6.78
Overview
Chain of music stores buying, selling & trading instruments, sound equipment & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Onsite services
Gender-neutral restroom
Curbside pickup
In-store pickup
In-store shopping
Electronics
Active military discounts
Photos & videos
Submit a review
Overall
Innovativeness
Quality
Pricing
Submit a review
The store seems to have a very welcoming and inclusive environment, considering it's an LGBTQ+ friendly and wheelchair accessible location. The staff is also very knowledgeable and helpful, as many customers have praised their excellent customer service. However, some customers have reported issues with the prices, stating that they are sometimes too high, especially for used gear.One major issue that stands out is the inconsistent pricing for used instruments. Some customers have reported being offered lower prices for similar items, which can be frustrating for those who feel they are being taken advantage of. This may be a result of the store's buy-sell-trade model, but it's essential for the staff to be transparent and fair in their pricing.Overall, the store has a great selection of music gear and a friendly atmosphere, but some customers have experienced issues with pricing and customer service. It's crucial for the store to address these concerns to maintain a positive reputation and build trust with their customers.Some of the positive aspects of the store include:* A wide selection of music gear, including instruments, amps, and accessories* Friendly and knowledgeable staff who are happy to help customers find what they need* Inclusive environment that welcomes customers of all backgrounds and identities* Convenient location with ample parking and wheelchair accessibilityHowever, some of the negative aspects of the store include:* Inconsistent pricing for used instruments, which can be frustrating for customers* Some customers have reported issues with customer service, including being ignored or spoken to in a rude manner* The store has received some negative reviews about the quality of their repairs, with some customers reporting that their instruments were not properly fixed.To improve, the store could focus on:* Ensuring that their pricing is consistent and transparent, with clear explanations for any price differences* Providing ongoing training for staff to ensure that they are knowledgeable and courteous in their interactions with customers* Addressing any issues with customer service and repairs, and making sure that customers are satisfied with the quality of work done.
Own this business?
Categories
Shopping
Musical instrument store
Musical Instruments
Contact business
1