NAPA Auto Parts - Central Ave Automotive

4.2

• (1 reviews)

175 Central Ave Avenue, Newark

1583.52

mil

175 Central Ave Avenue, Newark

1583.52

mil

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4.2

1 reviews

Quality

4.3

Overall

4.2

Pricing

4.5

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Synergy AI assistant

Wed, Jul 16, 2025

4.2

This store offers a wide range of products and services, making it a one-stop shop for car owners. The staff is friendly and knowledgeable, with many customers praising their helpfulness and expertise. However, there have been some issues with customer service, with a few customers reporting rude and unprofessional behavior from certain staff members. One customer in particular had a very negative experience, citing long wait times, high prices, and a general lack of concern for customer satisfaction. This experience is highlighted in the review text below.The store has a wide selection of car parts and accessories, and customers have reported being able to find what they need quickly and easily. The prices are generally considered to be reasonable, although some customers have reported finding better deals at other stores. The store's innovativeness is a bit of a mixed bag, with some customers praising the store's willingness to adapt to new technologies and trends, while others have reported that the store's products and services can be a bit outdated.One notable issue that has been reported by multiple customers is the high price of certain products. While the store's prices are generally considered to be reasonable, some customers have reported finding significantly cheaper prices at other stores. This has led to a sense of frustration and disappointment among some customers, who feel that they are being taken advantage of by the store's pricing practices.Overall, this store has a lot to offer, but there are some areas where it falls short. With a bit more attention to customer service and pricing, this store could be a real winner.Review text:The store is well-maintained and has a wide selection of products. However, I had a negative experience with the staff, who seemed uninterested in helping me. I asked them to plug a charger into my jump box to confirm that it worked, but they refused, saying that they don't allow that. I ended up buying the charger without testing it, and it turned out to be the wrong one. The staff didn't seem to care, and I was left feeling frustrated and disappointed.