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NAPA Auto Parts - Ridgehurst Auto Parts

4.4

• (1 reviews)

202 Ridge Rd Road, Lyndhurst

1588.32

mil

202 Ridge Rd Road, Lyndhurst

1588.32

mil

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4.4

1 reviews

Overall

4.4

Quality

4.3

Pricing

4.7

Innovativeness

4.8

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Synergy AI assistant

Tue, Jul 15, 2025

4.4

The NAPA Auto Parts - Ridgehurst Auto Parts location on Ridge Rd Road in Lyndhurst City has received praise for its helpful and knowledgeable staff, with many customers expressing their appreciation for the friendly service and quick assistance they received. Chuck, a counterman at the store, has been particularly commended for his expertise and helpfulness.The store's selection of auto parts and tools is impressive, with many customers noting that they can find everything they need in one place. Some customers have also praised the store's ability to deliver parts quickly and efficiently, making it a convenient option for those in need of auto repairs.However, there have been some negative comments from customers, including one who experienced a difficult and unprofessional interaction with an employee, and another who felt that the store's prices were too high. Some customers have also noted that the store's parking lot can be a challenge to navigate.Overall, the NAPA Auto Parts - Ridgehurst Auto Parts location appears to be a reliable and convenient option for those in need of auto parts and service. While there may be some areas for improvement, the store's commitment to customer satisfaction and its knowledgeable staff make it a popular choice among local car owners. A significant issue has been raised by some customers regarding unprofessional behavior from a manager, Bob, who has been accused of being verbally abusive to staff in front of customers. This issue is concerning and may have a negative impact on the store's overall reputation and customer satisfaction.