Navy Federal Credit Union

3.8

• (1 reviews)

114 7322 Jones Maltsberger Rd Road, San Antonio

5.15

mil

114 7322 Jones Maltsberger Rd Road, San Antonio

5.15

mil

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Overview

Navy Federal Credit Union is an armed forces bank serving the Navy, Army, Marine Corps, Air Force, Space Force, Coast Guard, veterans, DoD & their families. Join now!

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Cash advance

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Overall

3.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.8

This location has a decent overall rating of 3.8, but some issues need to be addressed. The employees' service quality can be inconsistent, and some customers have had negative experiences with specific staff members. However, the bank's pricing is generally competitive, and they offer a wide range of services, including personal loans, accountants, private schools, and mortgage loans. Unfortunately, some customers have had issues with their accounts, such as lost funds or difficulty accessing their money. Additionally, some customers have reported problems with the branch's hours and availability. One major issue that stands out is the branch's tendency to close temporarily without notice, which can be frustrating for customers. It's also worth noting that some customers have reported difficulty getting assistance from customer service, which can be a major issue for those who need help with their accounts. Overall, while this location has its strengths, it needs to work on improving its service quality and ensuring that its customers have a smooth and hassle-free experience.