San Antonio
New balance
13.98
13.98
Overview
Chain retailer stocking house-brand athletic footwear, apparel & accessories for all ages.
Features
Debit cards
Quick visit
In-store pickup
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
Photos & videos
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Quality
Pricing
Innovativeness
Overall
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This New Balance store has received numerous positive reviews from customers. The employees are often described as friendly, knowledgeable, and helpful. Many customers appreciate the personal service they receive, including being fitted with shoes that meet their specific needs. Some reviewers have mentioned that the store's equipment helps to pinpoint pressure points and fit issues, which is a great asset for customers with hard-to-fit feet.However, there have been some negative reviews, highlighting instances of poor customer service, rudeness, and even racism. One reviewer had a particularly disturbing experience, claiming to have been yelled at and flipped off by an employee. It's worth noting that this type of behavior is unacceptable and goes against the company's values.Overall, this store seems to have a solid reputation for quality products and excellent customer service. However, there may be some inconsistencies in the way customers are treated, and management should take steps to address these issues.As a customer, you can expect to receive good service and find a wide selection of products to choose from. The store's knowledgeable staff will be happy to help you find the perfect shoes for your needs. However, be prepared for the possibility of encountering an employee who may not be as helpful or friendly.One reviewer mentioned that the store has a lot of variety in their Lifestyle shoes, which is a plus for customers looking for a specific style. However, another reviewer had a bad experience with a pair of shoes that hurt their feet, which highlights the importance of getting the right fit.In terms of pricing, the store seems to offer competitive prices for high-quality products. However, some reviewers have mentioned that the prices can be a bit steep for some customers.Overall, this New Balance store is a great place to shop for athletic footwear and apparel. With its knowledgeable staff, wide selection of products, and competitive pricing, it's a great destination for customers looking for high-quality athletic wear. However, management should take steps to address the inconsistent customer service issues that have been reported.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Shopping
Clothing Stores
Sportswear store
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