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New Braunfels Music

4.5

• (1 reviews)

1028 N Business Interstate Hwy 35 Street, New Braunfels

30.49

mil

1028 N Business Interstate Hwy 35 Street, New Braunfels

30.49

mil

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Good for kids

Small business

Quick visit

In-store pickup

Same-day delivery

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4.5

1 reviews

Overall

4.5

Pricing

4.8

Quality

4.2

Innovativeness

4.9

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

The location is known as a reputable place with a strong reputation for service and expertise. Despite some minor complaints, the majority of reviews praise the staff for being knowledgeable, friendly, and helpful. Many customers have expressed satisfaction with the quality of work done on their instruments, and some have even commented on the personal attention and care given to them by the staff. Pricing is generally considered reasonable, although a few customers have noted that prices may be higher than expected. The store appears to be innovative in its approach to customer service, offering personalized attention and tailoring solutions to meet customers' needs. The one major issue that arises is related to communication and follow-up, with some customers experiencing frustration when trying to get help or follow up on their purchases.The business has a strong focus on customer service, with staff members taking the time to understand customers' needs and provide personalized attention. The store appears to have a good selection of instruments and equipment, and customers have praised the quality of work done on their instruments. Pricing is generally considered reasonable, although a few customers have noted that prices may be higher than expected. The store's innovative approach to customer service is a major strength, and customers have praised the staff for being knowledgeable and friendly. However, the one major issue that arises is related to communication and follow-up, with some customers experiencing frustration when trying to get help or follow up on their purchases.The business has a reputation for being a small-town shop with a personal touch, and customers have praised the staff for being welcoming and friendly. The store appears to have a good selection of instruments and equipment, and customers have praised the quality of work done on their instruments. Pricing is generally considered reasonable, although a few customers have noted that prices may be higher than expected. The store's innovative approach to customer service is a major strength, and customers have praised the staff for being knowledgeable and friendly. However, the one major issue that arises is related to communication and follow-up, with some customers experiencing frustration when trying to get help or follow up on their purchases.In terms of children, the store is considered a good place for kids, with some customers noting that the staff is patient and helpful when dealing with young customers. The store also appears to have a good selection of instruments and equipment suitable for children, and customers have praised the quality of work done on their children's instruments. Pricing is generally considered reasonable, although a few customers have noted that prices may be higher than expected. The store's innovative approach to customer service is a major strength, and customers have praised the staff for being knowledgeable and friendly. However, the one major issue that arises is related to communication and follow-up, with some customers experiencing frustration when trying to get help or follow up on their purchases.The business has a reputation for being a good place to rent instruments, with some customers noting that the staff is helpful and knowledgeable when it comes to renting equipment. The store appears to have a good selection of instruments and equipment available for rent, and customers have praised the quality of work done on their rented instruments. Pricing is generally considered reasonable, although a few customers have noted that prices may be higher than expected. The store's innovative approach to customer service is a major strength, and customers have praised the staff for being knowledgeable and friendly. However, the one major issue that arises is related to communication and follow-up, with some customers experiencing frustration when trying to get help or follow up on their purchases.Overall, the business appears to be a reputable and reliable place to buy, rent, and repair musical instruments. The staff is knowledgeable, friendly, and helpful, and customers have praised the quality of work done on their instruments. Pricing is generally considered reasonable, although a few customers have noted that prices may be higher than expected. The store's innovative approach to customer service is a major strength, and customers have praised the staff for being knowledgeable and friendly. However, the one major issue that arises is related to communication and follow-up, with some customers experiencing frustration when trying to get help or follow up on their purchases.