San Antonio
Night & Day Pediatrics, PA
13.53
13.53
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Quality
Pricing
Submit a review
This pediatrician's office has both its strengths and weaknesses. The location is wheelchair accessible with a parking lot and entrance, and it has a restroom on site. However, the office has received mixed reviews from patients, with some praising the doctors and staff for their kindness and thoroughness, while others have had negative experiences with long wait times and rude staff.Some patients have reported long wait times, with one reviewer stating that they waited over an hour to be seen by a doctor. Another reviewer had a bad experience with the front desk staff, describing them as "rude and condescending." On the other hand, many reviewers have praised the doctors, particularly Dr. Neiheisel, for their kindness and expertise.The office's pricing is a highlight, with a score of 4.5 out of 5. This suggests that patients feel that the office offers good value for the services provided. However, the quality of care is only average, with a score of 3.7 out of 5. This may be due to the inconsistent experiences reported by patients.One major issue that stands out is the inconsistent customer service. Several reviewers have mentioned that they have had to wait long periods of time to be seen by a doctor, and some have even reported being treated rudely by the front desk staff. This is a major concern, as it can make patients feel undervalued and frustrated. The office needs to work on improving its customer service to ensure that patients have a positive experience.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Doctor
Other Medics
Pediatric clinic
Pediatricians
Contact business
1