This business has been consistently praised by its customers for providing high-quality services. The employees are professional and courteous, and the work is done efficiently and effectively. However, there is one issue with a technician who was dishonest and tried to upsell services by claiming there was mold in the air duct. The company has since apologized and promised to investigate the incident. The pricing is reasonable, with one-time services starting at around $59. However, there have been some instances where the final bill was higher than expected due to additional services being recommended. Despite this, the overall rating is high, indicating that the business is reliable and trustworthy.