San Antonio
Norma Lopez Petre - State Farm Insurance Agent
9.82
9.82
Overview
Call (210) 928-3276 for life, home, car insurance and more. Get a free quote from State Farm Agent Norma Lopez Petre in San Antonio, TX
Features
Wheelchair accessible restroom
Identifies as women-owned
Wheelchair accessible seating
Online appointments
Identifies as women-owned
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Overall
Quality
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The business located in Building 13750, San Pedro Ave Avenue, Suite 645, San Antonio City offers various insurance services, including life, home, and car insurance. The address is easily accessible by phone at +12109283276 or through their website at http://www.normainsurance.com/?cmpid=qsvi_blm_0001. The office is open from Monday to Friday, 9:00 am to 5:00 pm.The business has several features that make it appealing, such as being a women-owned company, providing wheelchair accessible seating, restrooms, and parking, and offering onsite and online appointment services. The staff, including Norma Lopez Petre and Cynthia, are known for their excellent customer service, professionalism, and kindness.However, one issue stands out. A client had a bad experience trying to get coverage for their vehicle, citing difficulties with the system and a significant increase in their policy price. Despite the staff's apology and promise to refund the purchase, this incident raises concerns about the company's ability to handle complex situations efficiently.Overall, the business seems to prioritize customer service and satisfaction, with many clients praising the staff's professionalism, responsiveness, and value. While the pricing and quality of services seem to be acceptable, the lack of innovation and the single issue with the system cast a shadow on the business's overall performance.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Automotive & Boat Service
Financial Service
Car Insurance
Life Insurance
Home Insurance
Renter's insurance agency
Auto insurance agency
Home insurance agency
Life insurance agency
Insurance agency
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