San Antonio
North Park Minor Collision Center
7.16
7.16
Overview
We are a full-service auto body repair center that specializes in major and minor repairs in the San Antonio area. Lifetime warranty on all work done. Call 210-308-6444 for a estimate.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Mechanic
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Review of North Park Minor Collision Center at 9714 San Pedro Ave Ave, San Antonio.The business operates in the category of car parts and is a subsidiary of North Park Minor Collision Center. The location has a phone number of +12103488417 and a website at http://www.npcollision.com/minor-collision/. The working hours are Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 3:00 PM.The business has a total rating of 3.8 stars based on multiple reviews. However, the overall experience of customers varies greatly, ranging from extremely positive to extremely negative.Some customers have praised the business for its friendly and knowledgeable staff, particularly Ben Fontenot and Yvette. They have also commended the business for its quick and efficient service, with some customers being able to get their cars repaired and back on the road in as little as 15 minutes.However, other customers have had a much more negative experience. Some have reported feeling overwhelmed and frustrated by the business's communication and customer service. They have also reported issues with the quality of the repairs, with some customers finding scratches, dents, and other imperfections on their vehicles after the repairs were completed.One of the main issues that customers have reported is the difficulty in getting their cars repaired in a timely manner. Some customers have reported waiting for weeks or even months for their cars to be repaired, and have been left without a vehicle during this time.Another issue that customers have reported is the high cost of repairs. Some customers have reported being quoted high prices for repairs, and have felt that the business is taking advantage of them.Despite these issues, the business has made an effort to address customer complaints and improve its services. The business has implemented a system for customers to track the status of their repairs, and has made an effort to communicate with customers in a more timely and effective manner.However, there are still some issues that need to be addressed. The business needs to improve its communication and customer service, and needs to work on reducing the time it takes to complete repairs. The business also needs to work on improving the quality of its repairs, and needs to be more transparent with customers about the costs and services it provides.Overall, the North Park Minor Collision Center is a mixed bag. While some customers have had a positive experience, others have had a negative one. With some improvements to its communication and customer service, and a focus on improving the quality of its repairs, the business could potentially become a top-rated destination for car repair and maintenance.Some customers have reported issues with the business's estimating process, with some customers feeling that the business's initial estimates were too high and that the final bill was not what they expected. The business needs to work on improving its estimating process to better meet the needs and expectations of its customers.One customer reported feeling frustrated with the business's use of a "supplemental estimate" process, which they felt was confusing and unnecessary. The business needs to work on streamlining its estimating process and making it more transparent and customer-friendly.Overall, the North Park Minor Collision Center has a lot of potential, but it needs to work on addressing some of the issues that customers have reported. With some improvements to its communication and customer service, and a focus on improving the quality of its repairs, the business could potentially become a top-rated destination for car repair and maintenance.
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Hours
Closed
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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Auto body shop
Car Parts
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