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North Park Volkswagen

4.7

• (1 reviews)

21315 I-10 Street, San Antonio

16.64

mil

21315 I-10 Street, San Antonio

16.64

mil

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Overview

North Park Volkswagen offers new and pre-owned vehicles in San Antonio, TX. We are proudly serving the Boerne and Kerrville areas. Drop by today.

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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In-store shopping

Oil change

Car wash

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Reviews

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4.7

1 reviews

Overall

4.7

Quality

4.9

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.7

North Park Volkswagen has a reputation for excellent customer service, with many reviewers praising their staff, particularly Riki Butler, Kat Sargologos, and Debbie Galm. These sales representatives are known for their patience, knowledge, and ability to find the perfect vehicle for each customer. Many reviewers have purchased multiple vehicles from these representatives, highlighting their loyalty to the dealership.The dealership's inventory includes a wide range of Volkswagen models, and they offer various financing options to suit different budgets. However, some reviewers have noted that the sales process can be lengthy, and they may feel pressured to make a decision quickly.Regarding quality, North Park Volkswagen has a strong track record of providing well-maintained vehicles. Many reviewers have praised the dealership's service department, citing efficient and knowledgeable technicians like Jason and Jeremie Schultz. However, some reviewers have experienced issues with their vehicles, such as a faulty sunroof or a problem with the transmission, which they felt should have been addressed by the dealership.In terms of pricing, North Park Volkswagen is generally considered competitive, with many reviewers feeling that they received a fair deal on their purchase. The dealership offers various incentives and promotions, including lease specials and discounts on certain models.Innovativeness is a strength of North Park Volkswagen, with the dealership regularly introducing new technologies and features to their vehicles. Many reviewers have praised the dealership's attention to detail and commitment to customer satisfaction.One notable issue mentioned by several reviewers is the dealership's service department's ability to accurately diagnose and repair problems. Some reviewers have felt that the service team may not always listen to their concerns or may provide inconsistent diagnoses. However, the dealership has acknowledged these issues and is actively working to improve their service department.Overall, North Park Volkswagen is a well-regarded dealership with a strong reputation for customer service and quality vehicles. While there may be some areas for improvement, particularly in the service department, the dealership is committed to providing an exceptional experience for its customers.