San Antonio
North Star Animal Center
5.86
5.86
Overview
North Star Animal Center provides boarding, grooming, and daycare to dogs and cats in San Antonio, Texas.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Wheelchair accessible restroom
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Overall
Quality
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North Star Animal Center is a pet care facility that offers a range of services, including pet grooming, pet day care, animal hotels, and dog training. The center is located in a convenient location and has a clean and welcoming atmosphere. The staff is friendly and professional, and they seem to genuinely care about the animals in their care.The center has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to people with disabilities. The working hours are standard, with the center open from 8am to 6pm on weekdays and 8am to 6pm on weekends.Many customers have reported positive experiences at the center, praising the staff's professionalism, the cleanliness of the facility, and the quality of care provided. Some customers have also appreciated the center's willingness to accommodate their needs, such as providing a tour and making amends for past mistakes.However, there have been some negative reviews, including one customer who reported a disappointing experience with the grooming services and another who felt that the center was nickel-and-diming them. These issues highlight the need for the center to pay closer attention to customer concerns and provide more transparency about pricing and services.Despite these issues, the center has a high overall rating, and many customers have expressed their satisfaction with the services provided. With some attention to customer concerns and a focus on providing excellent care, North Star Animal Center has the potential to become a top-rated pet care facility.One notable issue that arose from the reviews is that the center may have been communicating conflicting information to customers, which can be frustrating and cause confusion. For example, one customer reported being told conflicting stories about the staff's availability and the center's policies.Overall, North Star Animal Center is a solid choice for pet owners who are looking for a clean, welcoming, and professional pet care facility. However, the center should prioritize customer satisfaction and provide more transparency about pricing and services to ensure that customers feel valued and respected.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
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Saturday
Categories
Pets Service
Pet Grooming
Dog Training
Animal Hotels
Pet Day Cares
Pet trainer
Pet boarding service
Dog day care center
Pet groomer
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