San Antonio
North Star Animal Hospital
6.18
6.18
Overview
San Antonio & Castle Hills, TX veterinarians provide veterinary care to keep your pets healthy and happy – Call Today! 210-342-7387
Features
Restroom
Wheelchair accessible restroom
On-site parking
Appointments recommended
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Overall
Quality
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The business location seems to be well-established and reliable, with a high overall score of 4.4 out of 5. The quality of service is also high, with an average rating of 4.4 out of 5. The pricing is reasonable, with an average rating of 4.3 out of 5. However, there is no information available about the innovativeness of the business.One major issue that stands out is the inconsistent communication and misunderstanding of clients' concerns. Several reviews mention that clients were not informed about their pet's procedures or were not allowed to accompany their pets during examinations. This has led to misunderstandings and negative experiences for some clients. Additionally, some clients have reported being overcharged or receiving unexpected bills.On the other hand, the staff at the business location seems to be caring and attentive to clients and their pets. Many reviewers have praised the kindness and compassion of the staff, which has helped to alleviate their concerns and make the experience more positive.The business location is easily accessible, with on-site parking and wheelchair-accessible facilities. The working hours are also convenient, with extended hours on weekdays and Saturday hours.The co-branding with North Star Animal Hospital adds credibility and trustworthiness to the business location. The co-branding suggests that the business location is part of a larger network of veterinary clinics, which can provide additional resources and expertise.Overall, the business location seems to be a reliable and caring choice for pet owners, but there is room for improvement in terms of communication and transparency.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Medical Service
Pets Service
Veterinarian
Pharmacies
Veterinary pharmacy
Veterinary Clinics
Animal hospital
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