San Antonio
North Star Auto Sales LLC
4.57
4.57
Features
Wheelchair accessible parking lot
Delivery
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Quality
Innovativeness
Overall
Pricing
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The business provides an excellent overall experience for its customers. The quality of the vehicles is good, with some customers mentioning the cleanliness and condition of the cars. However, there are some inconsistencies in the quality of the vehicles, which is reflected in the lower rating.The pricing is competitive, with many customers commenting on the reasonable prices and great deals. However, there is one instance where a customer felt misled about the price of a car, which may indicate some inconsistency in pricing.The innovativeness of the business is impressive, with the owner and staff going above and beyond to meet customer needs. They offer a wide range of services, including delivery and financing options, which sets them apart from other dealerships.The customer service is top-notch, with many customers praising the friendly and helpful staff. However, there is one instance where a customer felt neglected and unattended to, which may indicate some issues with staffing or training.Overall, the business has many strengths, but also some areas for improvement. With some adjustments to staffing and pricing, they could provide an even better experience for their customers.The parking lot is wheelchair accessible, and the business offers delivery options, which are convenient for customers with mobility issues or those who are unable to visit the dealership in person.The working hours are consistent, with the dealership open from 10am to 7pm, Monday to Friday, and 10am to 7pm on Saturday. However, the business is closed on Sundays.The co-brands include North Star Auto Sales LLC, and the business has a strong online presence, with a website and positive reviews on third-party rating platforms.
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Categories
Automotive & Boat Service
Used Cars
Used car dealer
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