San Antonio
Northeast Endocrinology Associates
14.11
14.11
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Gender-neutral restroom
Appointments recommended
Identifies as Latino-owned
Appointment required
Identifies as Latino-owned
Identifies as veteran-owned
Identifies as veteran-owned
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Overall
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The business, Northeast Endocrinology Associates, located at Building 7323, N Loop 1604 E Street, Suite 601, San Antonio City, has a mixed reputation among patients. While some praise the doctors, particularly Dr. Ameer Ali Khowaja and Dr. Guerrero, for their knowledge and care, others have experienced issues with the administrative staff, including long wait times, unresponsiveness, and unfriendly behavior.Several patients have reported difficulties in scheduling appointments, with some being left on hold for extended periods or not receiving a call back. Others have complained about the lack of communication from the office staff, including not responding to messages or calls. However, a few patients have had positive interactions with staff members, such as Inez and Erica, who were helpful and patient.The office has a rating of 4.1 based on third-party ratings, with a significant number of patients giving the business high praise. However, there are also several negative reviews, with some patients expressing disappointment and frustration with their experiences.One patient reported a particularly egregious issue, stating that the office staff had put their husband's health at risk by sending the wrong prescription for his insulin medication not once, but twice. Another patient was asked to pay $150 for a doctor's signature on a medical clearance form, which they felt was unreasonable.Despite these issues, the business has many positive qualities, including a clean and modernly decorated office, a knowledgeable and caring doctor, and a helpful staff. The office also has a number of amenities, including a wheelchair-accessible entrance, parking lot, and restroom, as well as a gender-neutral restroom.However, the business's pricing seems to be a major issue, with some patients feeling that the costs are too high. Additionally, the business's innovativeness is not well-represented in the reviews, with no notable mentions of new or groundbreaking treatments or approaches.Overall, Northeast Endocrinology Associates is a business with both strengths and weaknesses. While some patients have had positive experiences with the doctors and staff, others have encountered significant issues with the administrative side of the business.
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Hours
Closed
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Categories
Medical Service
Endocrinology
Doctor
Other Medics
Endocrinologist
Medical clinic
Hospitals
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