San Antonio
Northeast Rehabilitation and Healthcare Center
6.24
6.24
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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This rehabilitation center has a wide range of positive reviews from clients, with many praising the friendly and attentive staff, clean facilities, and excellent therapy services. Clients have mentioned that the staff is very caring and goes above and beyond to meet the needs of the residents. The facility seems to be well-maintained, with one client mentioning that it smells clean and is very nice. Many clients have also praised the therapy services, with some mentioning that their loved ones have made significant progress and are happy and comfortable.However, there are a few negative reviews that stand out. One client mentioned that the staff seems to be uninterested in helping with requests, with one staff member responding with "I'll check" but never following up. Another client had a negative experience with the facility's policies, mentioning that their loved one was put in a shared room without their consent and that the staff was uncooperative when they tried to resolve the issue. Despite these negative reviews, the majority of clients seem to be very happy with the facility and the staff. The facility seems to be well-run and dedicated to providing excellent care to its residents.
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Categories
Medical Service
Rehabilitation center
Rehabilitation
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