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Northern Tool + Equipment

4.4

• (1 reviews)

2505 Northwest Loop 410 Street, San Antonio

6.57

mil

2505 Northwest Loop 410 Street, San Antonio

6.57

mil

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Direction

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Website

Overview

Chain carrying a vast selection of tools & equipment for do-it-yourself & construction projects.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Assembly service

Service guarantee

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Pricing

4.9

Innovativeness

4.6

Overall

4.4

Quality

4.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

Northern Tool + Equipment in San Antonio is a well-stocked store with a wide selection of tools and equipment for DIY and construction projects. The store is easy to navigate, and the staff is generally friendly and helpful. However, some customers have reported issues with the service department, including delays and a lack of communication.The store's pricing is competitive, with many customers reporting good deals and discounts. However, a few customers have noted that the prices can be high for some items.The store's innovativeness is a mixed bag. While it has a wide selection of tools and equipment, some customers have reported that the store could benefit from more unique and specialty items.The store's customer service is generally good, with many customers reporting helpful and knowledgeable staff. However, a few customers have reported issues with the service department, including delays and a lack of communication.Overall, Northern Tool + Equipment in San Antonio is a solid choice for customers looking for a wide selection of tools and equipment. However, customers should be aware of the potential issues with the service department and be prepared to do some research to find the best deals.One issue that stands out is the lack of security in the parking lot, with some customers reporting car break-ins and vandalism. This is a concern that the store should address to ensure customer safety.The store's website is also a plus, with many customers reporting easy online shopping and a user-friendly interface. However, some customers have reported issues with the website's verification process, which can make it difficult to complete online purchases.The store's employees are generally friendly and helpful, but a few customers have reported that some staff members can be pushy or aggressive in their sales tactics. This is something that the store should address to ensure a positive customer experience.