San Antonio
Northwood Animal Hospital
6.95
6.95
Overview
Northwood Animal Hospital provides veterinary care, pet boarding, and grooming for dogs and cats in San Antonio, Oakwell Farms, Oak Park, Northwood, Dijon Heights, Alamo Heights, Terrell Hills, and Universal City.
Features
Wheelchair accessible entrance
Appointment required
LGBTQ+ friendly
LGBTQ+ friendly
Photos & videos
Submit a review
Quality
Overall
Innovativeness
Pricing
Submit a review
The business has an overall score of 4.2 out of 5, indicating a generally good experience. However, the quality of service seems to be a mixed bag, with a score of 3.1 out of 5. This could be due to some inconsistent or subpar experiences reported by clients. On the other hand, the pricing is excellent, with a score of 5 out of 5, indicating that clients feel they are getting good value for their money. The innovativeness of the business is also commendable, with a score of 4.5 out of 5.The business seems to excel in providing good customer service, with many clients praising the staff's kindness and professionalism. The facility is also well-maintained and clean, which is a plus. However, there are some red flags, such as the issue of veterinarians not being available for consultations, which is a concern for some clients.Some clients have reported that the business has changed ownership or management, which may have affected the quality of service. Additionally, some clients have mentioned that the business is not transparent about pricing and services, which can be frustrating.Overall, the business has some strengths, such as excellent pricing and innovativeness, but also some weaknesses, such as inconsistent quality of service and lack of transparency. With some improvements in these areas, the business could potentially reach its full potential.The business has a strong online presence, with many positive reviews from clients. However, there are also some negative reviews that highlight areas for improvement. The business could benefit from addressing these concerns and making changes to improve the client experience.It's worth noting that some clients have reported issues with the business's communication, such as not being able to reach the veterinarians or getting unclear information about services and pricing. This is a concern that the business should address to improve client satisfaction.The business also has a wide range of services, including veterinary care, grooming, and boarding. This could be a strength, as it allows clients to have all their pet's needs met in one place. However, it's also a potential weakness, as the business may struggle to maintain high standards across all services.
Own this business?
Categories
Pets Service
Pet groomer
Veterinarian
Pet boarding service
Animal Hotels
Pet Grooming
Veterinary Clinics
Contact business
1